2. Accident insurance

Did you purchase a Santini product from our website or any authorized retailer, and during one of your first rides, the garment was damaged due to an accident?

Don't worry, we've got you covered! While we can't guarantee a replacement for the damaged item, we're pleased to offer you a 30% discount on the value of the damaged product for your next purchase.

- Visit the “Contact Us” section at the bottom of the page on our website www.santinicycling.com. Attach a photo of the damaged garment to your message, ensuring both the damage and the Santini logo are clearly visible. Additionally, provide proof of purchase within the last 3 months.

- Expect a prompt e-mail with our assessment. If the damage is confirmed, you'll receive a personalized discount code for your next purchase. This discount can be redeemed exclusively on www.santinicycling.com within 3 months of receiving the e-mail.

For further assistance regarding returns, exchanges, or refunds, please reach out to our customer service during the following hours:

Monday - Friday: 9:00 AM to 5:30 PM
Phone: (+39) 0350445159
Email: shoponline@santinicycling.com