TERMS AND CONDITIONS CUSTOM
Terms & Conditions
GENERAL TERMS AND CONDITIONS OF SALE The following General Terms and Conditions of Sale govern the offer and sale of products on our web site (www.santinicycling.com). Santini s.p.a. with registered office in Italy, Via Zanica 14 24126 Bergamo (BG), business register number, tax code and VAT number 01631560164 – R.E.A. 224255, fully paid share capital of € 1.000.000,00 , operate the www.santinicycling.com online shop.
1. Sale agreement
1.1 By submitting an order form to Santini, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale in your contract with Santini. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on www.santinicycling.com . By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on www.santinicycling.com , also through links, including the General Terms and Conditions of Sale and Return Policy.
1.2 After submitting an order you will receive a confirmation e-mail with all the details of the order (order confirmation). This confirmation has the only purpose of informing the customer of the receipt of the order. A sale agreement will be closed once the product/s will be dispatched and when you receive a second confirmation (dispatch confirmation) e-mail indicating the delivery reference number. All offers are deemed valid until products are available from stock.
2. Product features and Price Indication
2.1 The main characteristics of products are shown on www.santinicycling.com on each product page. The products offered for sale on www.santinicycling.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.
2.2 Prices are subject to change. The prices shown on the website www.santinicycling.com at the time of the purchase will apply. Prices are calculated 22% Italian VAT tax included.
3. Prices and Method of Payment
3.1 Payment of the product prices and relevant shipping costs must be made by credit card or PayPal.
3.2 In case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Banca Sella, without third parties having any access thereto whatsoever. Such details will not be used by Santini except for performing the procedure relevant to your purchase or issuing refunds in the case of returns, in compliance with the exercise of your return right or for reporting cases of fraud to the police.
4. Rejection of orders
4.1 Santini reserve the right to reject online orders if the minimum quantities are not respected. The decision is at the discretion of Santini. If Santini decide not to process your order you will be notified.
4.2 All delivered goods remain the property of Santini until full payment has been made.
5. Copyright
5.1 The content, design and texts of our catalogues and our online shop are the intellectual property of Santini s.p.a. and are protected by copyright. The use of any pictures, texts and logos without the written permission of Santini is illegal and will have legal consequences.
6. Governing Law
6.1 These General Terms and Conditions of Sale are governed by Italian law and in particular by Italian legislative decree 6 September 2005 no. 206 on distance contracts and by Italian legislative decree 9 April 2003 no. 70 on certain aspects related to e-commerce. Last Update: May 2010
7. Ownership
7.1 All artwork remains the sole property of Santini, and Santini reserves the right to resell all uniform designs.
8. Delivery
8.1 All custom orders are accepted on a first-come-first-serve-basis. Please place your order early. Your delivery date will depend on when we receive your final order and approval of your proofs has been completed. Delivery is subject to the current production schedule and unless a specific date has been agreed upon in writing, delivery may be postponed. Completed orders will be shipped after customers balance is paid in full.
9. Delivery Delays
9.1 Santini use a courier to freight your order. We have no control over the courier or their ability to deliver in a timely manner. Once your order has left our factory we can no longer control the delivery date and delays may be experienced by the courier. Santini is not responsible for lost damaged or delayed orders.
10. Changes
10.1 Once the artwork has been approved no design or order changes will be accepted. Once your order has been placed and confirmed, any additions, changes or any other alterations to the order will be accepted at the discretion of Santini.
11. You must keep your account details safe
11.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by telephoning our customer service team at +39 035 0445159 or by email at info@santinisms.it .
12. How you may use material on our site
12.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
12.2 You may print off a copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others to content posted on our site.ose works are protected by copyright laws and treaties around the world. All such rights are reserved.
12.3 You must not distribute, sell, modify, scrape, publish, copy or reproduce any material, data or other content downloaded or printed from our site. You must not use any illustrations, photographs, video or audio sequences or any graphics from our site separately from any accompanying text.
12.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not remove any acknowledgements, indications or references of ownership.
12.5 You must not use any part of the content on our site for commercial or money making purposes without obtaining a licence to do so from us or our licensors.
12.6 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
13. Our responsibility for loss or damage suffered by you
13.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
14. We are not responsible for viruses and you must not introduce them
14.1 We do not guarantee that our site will be secure or free from bugs or viruses.
14.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
14.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.